Platform Guide

How TrustBoon Works

Discover. Connect. Grow.

TrustBoon makes it easier for customers to discover businesses and for businesses to build visibility, credibility and valuable customer relationships. Whether you are looking for a trusted service provider or want to promote your business, TrustBoon brings the tools you need together in one platform.

👥 For Customers 🏢 For Businesses 🛡️ Verification ⭐ Reviews 📱 QR Codes 🤝 Zero Commission ❓ FAQs

Customer Experience

For Customers — Find the Right Business

Follow six easy steps to research, verify, and connect with reputable businesses without intermediaries.

Browse Listings

1 Step 1

Search for a Business

Visit TrustBoon and search for a company, service, or industry category. Browse business listings to find options that match your needs and location.

2 Step 2

Explore Business Profiles

View business profiles to learn about their services, location, contact details, customer reviews, and available verification information.

3 Step 3

Check Reviews and Verification

Use available verification indicators and customer reviews to help assess a business before making a decision. Verification and reviews can support your research but do not guarantee the quality or reliability of every business.

4 Step 4

Contact the Business Directly

Call or message the business through WhatsApp using the contact options provided on its profile. Ask questions, request quotations, and discuss your needs directly with the business.

5 Step 5

Make an Informed Decision

Compare your options, confirm prices and service details, and conduct any additional checks you need before making a payment or entering into an agreement.

6 Step 6

Share Your Experience

Where review features are available, share honest feedback about your genuine experience to help other customers make informed decisions.

Your customer benefit

Discover businesses more easily, compare available information, and connect directly without unnecessary intermediaries.

Find Businesses Now →

Business Visibility

For Businesses — Get Discovered and Grow

Eight actionable steps to launch your digital listing, earn trust, and generate direct inquiries.

Create Free Account

1 Step 1

Create Your Account

2 Step 2

Add Your Business

Submit your business name, industry category, location, contact details, description, and other requested information. Ensure that all information is accurate and that you are authorized to represent the business.

3 Step 3

Complete Verification

Follow the verification instructions and provide any requested supporting information. TrustBoon may review the submitted details before granting verification status. Verification is subject to the checks performed and does not guarantee future business performance or customer satisfaction.

4 Step 4

Publish Your Profile

Once your listing meets the platform's requirements, your business profile can help potential customers discover your company and learn about your services.

5 Step 5

Connect with Customers

Customers can contact your business through available telephone and WhatsApp links. Respond promptly, provide accurate information, and deliver the services you advertise.

6 Step 6

Collect Genuine Reviews

Encourage customers to share honest feedback about their experiences. Genuine reviews can help prospective customers understand your business and help you identify areas for improvement.

7 Step 7

Share Your Business QR Code

Use your available TrustBoon QR code on business cards, posters, receipts, packaging, or promotional materials to make your profile easier to access.

8 Step 8

Monitor and Promote

Use available dashboard and analytics tools to review your profile performance. Where offered, explore featured listings and promotional plans to increase your business's visibility.

Your business benefit

Establish an online presence, make your business easier to find, build customer confidence, and create more opportunities for direct enquiries.

Trust & Transparency

How TrustBoon Verification Works

TrustBoon aims to make business information easier to assess by offering business verification features.

The process generally involves:

Submit information: The business provides its details and any requested supporting documents.

Review: TrustBoon assesses the submitted information according to its verification procedures.

Verification decision: Eligible businesses may receive a verification indicator after the applicable checks are completed.

Ongoing accuracy: Businesses are expected to keep their information accurate. Verification may be reviewed or withdrawn if concerns arise.

Important verification advisory

A verification badge indicates the status assigned by TrustBoon based on its applicable checks. It is not an absolute guarantee against fraud, poor service or future misconduct. Customers should continue to exercise reasonable caution when selecting a business.

Authentic Feedback

How TrustBoon Reviews Work

Customer feedback helps people learn from the experiences of others.

✓ Customers submit reviews based on genuine experiences.

✓ Reviews and ratings may appear on relevant business profiles.

✓ Businesses can use feedback to understand customer expectations and improve their services.

! Users can report reviews they believe are fake, misleading or inappropriate.

🛡️ TrustBoon may moderate or remove reviews that violate its policies.

Honest feedback helps create a more informative and accountable business community.

Offline to Online

How TrustBoon QR Codes Work

TrustBoon QR codes make it easier to share a business profile.

1 Access the QR code provided for your business, where available.

2 Download or print the code.

3 Display it on business cards, posters, shop signage, receipts, or other promotional materials.

4 Customers scan the code using a compatible smartphone camera.

5 The code directs them to the associated TrustBoon profile or destination.

Integrity note: Keep your QR code linked to the correct business and avoid altering it in ways that could mislead customers.

Direct Commerce

How TrustBoon's Zero-Commission Model Works

TrustBoon helps customers and businesses connect directly.

Customers can contact listed businesses to discuss services, quotations, prices and transactions. The parties arrange and complete their transactions directly with each other.

TrustBoon does not charge commission on transactions independently arranged between customers and businesses through this model. However, optional premium features, promotional services or other paid plans may carry separate fees, which will be communicated where applicable.

This approach allows businesses to manage their customer relationships directly while using TrustBoon as a discovery and visibility platform.

Got Questions?

Frequently Asked Questions

Find quick answers to common questions about accounts, verification, direct contacts, and customer reviews.

Customers can explore available business listings without a commission being charged on transactions between them and businesses. Some business features, promotions or premium services may require payment.

Verification depends on the listing's status and the checks performed. Look for the applicable verification indicator and assess the available business information before proceeding.

Yes. Where provided, business profiles include telephone and WhatsApp contact options so customers can communicate directly with businesses.

Businesses may apply to create listings, subject to account requirements, listing rules and any applicable verification procedures.

Yes. Where review features are available, customers can share feedback about their genuine experiences, subject to TrustBoon's review policies.

Create a business profile and use the available promotional features. Depending on your plan, you may also have access to featured listings, QR codes, profile analytics, and lead-management tools.

No. Verification can help users assess certain business information, but it does not guarantee honesty, service quality, financial stability or future conduct. Customers should make their own informed decisions.

Contact the TrustBoon support team:

Email: info@trustboon.com
Telephone: +256 732 231980
Location: Kampala, Uganda

Get Started Today

Start Your Journey with TrustBoon

Whether you want to find a service, discover new business opportunities or make your company more visible, TrustBoon helps bring businesses and customers closer together.

Discover businesses. Build connections. Grow with confidence.

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TrustBoon — Connect • Discover • Grow.